Does a patient need an email address to join the plan?

Yes, a valid email address is required for signup.  Members agree to the electronic communications policy to receive important email notifications about things like auto-renewals, monthly payments and more.

If a patient wants to join the plan but does not have an email address, you can create one for them during the sign-up flow. The patient can also use an email address of a trusted friend or family member if needed, but note if the friend/family member is already signed up with the desired email address, their membership plans will share an account for login and a payment method. 

PLEASE DO NOT USE YOUR OFFICE EMAIL TO SIGN UP A MEMBER WHO HAS NO EMAIL ADDRESS.